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EU To Investigate The Way Apple Advertises Product Warranties

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Tuesday 2 October 2012

EU To Investigate The Way Apple Advertises Product Warranties


EU To Investigate The Way Apple Advertises Product Warranties | TechDigg.info
Eu Justice Minister, Viviane Reding has called for the various EU members to look into the way that Apple advertises its product warranties in European countries, at the moment Apple advertises its devices with a 1 year warranty.

Under European law, anyone who purchases a device are automatically entitled to a two year warranty, so even if Apple says your device comes with an 1 year warranty you are actually entitled to a two year one, which could lead to confusion amongst consumers.

“Apple prominently advertised that its products come with a one-year manufacturer warranty but failed to clearly indicate the consumers’ automatic and free-of-cost entitlement to a minimum two-year guarantee under EU law,” Reding said to ministers in the letter, which was obtained by Bloomberg News. “These are unacceptable marketing practices.”

Apple has declined to comment to, instead it refereed people to its EU statutory warranty page on its website, it isn’t clear as yet what action any of the EU regulators will take against Apple.

Source: seen@Bloomberg, iMore

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